Check Panapass Balance

Introduction

If you live in Panama or frequently drive on its highways, keeping your Panapass balance updated is essential. In this article, you will learn how to check your balance quickly and easily.

What is Panapass?

Panapass is an electronic payment system used on highways and corridors in Panama, designed to facilitate vehicle transit through automatic tolls. It helps avoid long queues, as payment is made automatically via a tag installed on the vehicle.

How to Check Your Panapass Balance

You can check your Panapass balance using one of the following methods:

Check Balance with Panapass Account Number

Visit the official Panapass portal: https://ena.com.pa/consulta-tu-saldo/
Enter your Panapass account number.
Click "Check" to see your current balance.

Check Balance by Vehicle License Plate

Visit the official ENA portal for plate-based balance check: https://ena.com.pa/consulta-de-placa/
Enter your vehicle’s license plate number.
Your available Panapass balance will be displayed instantly.

Check Panapass Balance via WhatsApp

This is one of the fastest and easiest options. Follow these steps:

Send a message to the official Panapass number: 6739-5810.
Select option 2 (Check Panapass balance) from the menu.
You will receive your current balance in seconds.

Check Panapass Balance at Service Centers

If you prefer an in-person consultation, you can visit Panapass service centers or authorized gas stations, where staff can provide you with balance information.

How to Recharge Your Panapass Balance

If your balance is low, recharging it is very simple:

At official Panapass recharge points, listed on the website ENA Recharge Points.
On the official ENA website if registered with your Panapass number and password: ENA Recharges.
Through the new official Panapass mobile app, available for:
Android
iOS
Huawei
Via WhatsApp at the official Panapass number: 6739-5810, selecting option 1 (Recharge Panapass) from the available menu.
Using online banking with Banco General or other authorized financial institutions.

Benefits of Keeping Your Panapass Balance Updated

Speeds up transit on toll roads without stopping.
Avoids fines and delays at toll booths.
Enables faster travel on highways and expressways.
Access discounts and special promotions offered by Panapass.

Common Issues When Checking Your Balance and Solutions

Some users may experience difficulties when checking their Panapass balance. Below are common problems and their solutions:

Balance does not appear correctly: There may be a delay in system updates. Wait a few minutes and try again.
Cannot access your account: Ensure you enter your username and password correctly. If you forgot your credentials, use the account recovery option.
Website error: If the portal does not load, try accessing it from another browser or check your internet connection.

In these cases, contact customer service by calling 192 or via WhatsApp at 6739-5810, selecting option 4 (Speak with a live agent).

Conclusion

Now you know all the ways to check your Panapass balance quickly and easily. Keeping your balance updated is essential for smooth travel on Panama’s roads and highways. Use these methods regularly to avoid any inconvenience!