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Digital Solidarity Voucher, Register and Verify ID

The Digital Solidarity Voucher is an initiative by the Ministry of Social Development (MIDES), supported by the National Authority for Government Innovation. It is part of the Panama Solidarity Plan, whose main objective is to reduce absolute poverty and mitigate inequality caused by the pandemic, promoting economic recovery through training activities or community social services, thus preserving social peace in the country.

Digital Voucher - Verify ID

To register or verify if you qualify for the Digital Solidarity Voucher, follow these steps:

  1. Go to the official portal of Digital Voucher Panama Solidarity.
  2. Enter your ID number and ID PIN.
  3. Complete the captcha and click "Validate."

My ID PIN

Create a PIN for Digital Voucher

If it's your first time accessing the system, follow these steps to create a PIN associated with your ID for validating future transactions and inquiries:

  • The ID PIN is a 4-digit code (0-9) used to confirm each purchase made with your Digital Voucher.
  • Self-registration method: Beneficiaries can complete the registration process directly at www.panamadigital.gob.pa.
  • In-person assistance: You can visit an Infoplaza (check locations here) for personal assistance and guidance.

Requirements to Continue Receiving the Digital Voucher

To keep your Digital Solidarity Voucher active, you must complete one of the following monthly activities:

  • Community Social Service: Complete 24 hours per month of community service coordinated by the Secretariat of Decentralization and MIDES.
  • Virtual Courses by INADEH: Complete a 10-hour virtual training provided by the National Institute for Vocational Training and Human Development (INADEH).

To select and register your activity:

  1. Log in with your ID and PIN on the Digital Voucher Panama Solidarity portal.
  2. View your available balance and personal information.
  3. Choose the activity you wish to complete.

Digital Solidarity Voucher Exceptions

The following individuals are exempt from mandatory activities:

  • Adults over 70 years old
  • Individuals with certified disabilities
  • Pregnant women or mothers with children under 1 year old who are up-to-date with medical check-ups
  • Individuals temporarily suspended from employment contracts

Excluded from the Benefit

Certain groups are excluded from receiving the Digital Solidarity Voucher, including:

  • Public employees
  • Retirees and pensioners
  • High-income individuals (annual declarations over $11,000)
  • Residential users with monthly electricity consumption over 400kWh
  • Beneficiaries of other specific state programs

Panama Solidarity - Form

The Social Form is a questionnaire that assesses your socioeconomic vulnerability and determines your eligibility. Complete it carefully, as it is mandatory for continuing to receive the benefit. It consists of 92 questions divided into:

  • General information
  • Household members' information
  • Housing and household data
  • Health
  • Co-responsibility

Completing the Digital Voucher Form

How to Complete the Social Form for the Digital Voucher

To maintain the Digital Solidarity Voucher benefit, you must complete the Social Form, which assesses your socioeconomic vulnerability and determines your eligibility.

Follow these steps to complete it correctly:

  1. Visit the official portal www.panamasolidario.gob.pa.
  2. Confirm whether you wish to maintain the benefit by selecting "Yes" or "No" when prompted.
    • If you answer "Yes", accept the terms and conditions, then start completing the Social Form.
    • If you answer "No", you will be asked to confirm again before being excluded from the benefit.
  3. Complete the form within the enabled period based on your ID's last digit:
    • Monday: IDs ending in 0 and 1
    • Tuesday: IDs ending in 2 and 3
    • Wednesday: IDs ending in 4 and 5
    • Thursday: IDs ending in 6 and 7
    • Friday: IDs ending in 8 and 9
  4. The Social Form consists of 92 questions across five modules:
    • General Information
    • Household Members
    • Housing and Household Data
    • Health
    • Co-responsibility
  5. Ensure you respond honestly, as your answers determine your eligibility.
  6. If you encounter difficulties during the form completion, note the form code shown at the beginning to request additional assistance if needed.
  7. Once you complete the Social Form, you'll see:
    • Your available balance
    • General data
    • Assigned co-responsibility activity

It is essential to perform this action within the set timeframe to avoid losing your benefit.

My Digital Voucher ID

Tool to Verify your Digital Voucher ID

You can easily verify the status of your ID and Digital Voucher benefit using the official online tool.

Verify your ID here

You only need to enter:

  • ID number (without initial zeros and separated by hyphens)
  • PIN number
  • Captcha code

Then, click "Validate" to verify your information.

Additional Resources about the Digital Solidarity Voucher

On the official MIDES website, you can find more useful information for beneficiaries:

  • Video tutorials, official documents, and FAQs about the Digital Voucher here.
  • For inquiries, you can contact MIDES directly:
    • Phone: +507 500 6000

Uses of the Digital Solidarity Voucher

The Digital Solidarity Voucher can be used for:

  • Purchasing food and essential products.
  • Up to 10% of the monthly balance for public transportation (Panama Metro, MiBus, and other authorized services).

Importance of the Digital Solidarity Voucher

This program helps:

  • Reduce absolute poverty
  • Mitigate inequality exacerbated by the pandemic
  • Promote economic recovery through training
  • Preserve social peace

Remember to complete your monthly activity to maintain your benefit. Stay informed and make the most of this social support tool created for your wellbeing and your family's.

Sources & Footnotes

  1. Official Digital Voucher Portal
  2. Panama Digital
  3. Infoplazas, In-person assistance centers for completing the Social Form and other procedures
  4. Tutorials and Official Documentation
  5. Telemetro News
  6. MIDES FAQ
  7. MIDES Contact
  8. MIDES Physical Location

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